5 Questions that Tell you Whether You’ve Found The Right Hair Salon for You
Your hair is your crowning glory and keeping it in top condition, with a style that suits and flatters your features, as well as being versatile and easy to manage, is what we all strive to achieve.
To help you do this, you need to find a hair salon that can meet all your needs. As with any other service, you have to do a little bit of research, get recommendations from valued sources (friends, family, online likes, and so on).
Once you have hit the jackpot, then the right salon and stylist can become a friend for life. So how do you know when you have met your match? If you can answer “yes” to the following questions, you have got the right salon for you.
1. Do they offer a consultation for first time clients?
This is really important because it shows that the stylists want to get to know more about you, your hair type, and any particular concerns you may have, in order to be able to cut, style, colour, and show your hair to its best advantage.
You may have an intolerance to certain chemicals or products, so they need to be aware of this as well. Consultations should be booked in advance and stylists should be happy to compare any pictures of styles and discuss the suitability with you, as well as have a range of colour swatches for you to look at if you are considering any form of colour techniques.
2. Have they got clear and transparent information about products, services and pricing?
Are you able to look at their website, and check out the feedback on their social networking pages to find out more about what current clients think about them?
More importantly, can you easily find information about what they offer, plus opening times, special offers and promotions (bridal parties, prom night specials, and so on)? If you look on their Facebook site, ideally you should be able to see photographs from satisfied clients, which is a big help when deciding who to choose to cut your hair.
3. Did you feel welcome when you walked through the door for the first time?
Customer service skills are really important; you want to feel comfortable when you go into a hair salon, especially if you are there for the first time. Also, take a look around: is the environment clean and the equipment and décor in good condition?
4. Do the stylists look groomed and present themselves well?
This is really crucial too because you want to entrust your hair to someone who obviously takes good care of their own appearance. Do they make eye contact and really listen to what you have to say? Do they appear trustworthy?
5. Are they qualified and experienced in the industry?
Professional salons are usually keen to display any awards, qualifications and specialist training certificates in areas such as hair extensions or hair colouring, for example. A hair salon that is able to show proof of qualifications and experience is obviously a safer and more reliable choice.
At the same time, there should be a clear distinction in-house between the trainees and those who are allowed to cut hair.